handyDART

handyDART is an accessible, door-to-door shared transit service for people with permanent or temporary disabilities that prevent them from using fixed-route transit without assistance from another person. handyDART picks you up at your accessible door and drops you off at the accessible door of your destination. Customers must first register, at no charge, for this program.

handyDART is part of the Accessible Services offered from your local transit service. Many handyDART customers use a combination of fixed-route and handyDART services depending on their travel needs and destination.

Two types of accessible transit service are offered: shared door-to-door handyDART service and fixed-route service. Fixed-route service includes either low-floor buses with ramps, or lift-equipped buses on fixed routes and schedules.

Fixed-route buses have securements for wheelchairs or scooters. To check if a stop is accessible, call your local transit office. Customers using wheelchairs or scooters, registered handyDART customers or CNIB pass holders may travel with an attendant. Attendants travel free and must board and exit at the same stop as the customer requiring assistance and help load and secure mobility aids on the bus.

Victoria handyDART Facility Project

BC Transit is searching for a suitable property to locate a new regional handyDART facility to support future investments in handyDART service levels for the Victoria Regional Transit System.

Register

You must register with handyDART before using this service. This page outlines how to register.

Book a Trip

This section outlines how to book a trip with handyDART. It includes information on different types of trips, and some guidelines around them.

Taxi Saver

Here you will find information on how to obtain and use a handyPASS, and taxi saver vouchers, as well as some guidelines around them.

handyDART - Safety

At handyDART, your safety is our priority. Here are our guidelines for ensuring you have a safe trip.

Service Hours

Monday to Thursday, 7:00 am to 10:00 pm
Friday, 7:00 am to midnight
Saturday, 8:00 am to midnight
Sunday and holidays, 8:00 am to 10:00 pm

Office Hours

Monday to Friday, 8:00 am to 5:00 pm
Phone: 250-727-7811
Fax: 250-479-5660

Address

Client Registrar
Victoria Regional handyDART
4206 Commerce Circle
Victoria, BC V8Z 6N6

Taxi Saver

250-995-5618
taxisaver@bctransit.com

Feedback

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