Plan Your Trip

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Web schedules and maps

Plan your journey with printable schedules and maps at bctransit.com

1. Head to bctransit.com
2. Choose your transit system
3. Click Schedules and Maps on the homepage or in the main header navigation
4. Enter your route or route number in the box and click FIND A ROUTE, or click SEE ALL ROUTES to view all routes
5. Once you’ve selected or clicked through to your route, view weekly schedules by clicking the Weekday, Saturday or Sunday button (at the top of the schedule)
6. View the return route by clicking the change direction button just under the map

No data/internet once you leave the house?

Option 1: Download Transit, our endorsed partner app for your mobile device/tablet – see Interactive trip planning on mobile device/tablet

Option 2: Screenshot your schedule or map, and send/save it to your mobile device

Option 3: Print your schedule or map

1. Navigate to your route
2. Click the Print button (see top right of your route schedule)
3. In the print pop-up box, be sure to set Layout to “Landscape”

Option 4: Download or print the PDF version of the Rider’s Guide

1. Head to bctransit.com
2. Choose your transit system
3. Click Rider Info on the homepage menu (see top of the page)
4. On the right side of the page, click the Rider’s Guide image or link (directly below) which will open directly within the window
5. Click the download or print icon (see top right of window)

Option 5: Email your local transit system*

1. Head to bctransit.com
2. Choose your transit system
3. Click Contact on the homepage menu (see top of the page)
4. From the drop-down menu at the top of the form, select Make a General Inquiry
5. Fill in the form and make sure to request a transit representative contacts you in response to your inquiry – then click Submit Feedback

*Please note, it may be several days before you are contacted.

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Web and email advisories/alerts

Get the latest info on service disruptions, schedule changes, detours and other important rider updates.

Option 1: Check advisories/alerts before your journey

1. Head to alerts.bctransit.com
2. On the Alert page, select the transit system you want to review
3. Click your route number, or ALL to see every current advisory/alert

Option 2: Subscribe for email advisories/alerts

1. Head to alerts.bctransit.com
2. Click ‘Login’ from the top navigation links
3. Click ‘Register Now’ from the page
4. Fill out the registration form
5. Click the ‘Register’ button
6. A confirmation email will be sent to the email address you provided
7. You must confirm registration by following the instructions provided in the email

Once you have an account, and are logged in, you can subscribe to receive notifications of BC Transit alerts and advisories.

1. Login to your account
2. Click ‘My Account’ from the top navigation links
3. Click ‘Subscriptions’ from the left-hand navigation links
4. Click the ‘Create Alert Subscription’ button
5. Select the Transit System you are interested in
6. Select the Route that you are interested in for the Transit System
7. Click the ‘Create’ button
8. Click ‘Delivery Settings’ from the left-hand navigation links
9. Select your desired method of delivery (Email or Text Message). Please note that Text Message delivery is only enabled for certain Transit Systems
10. Click the ‘Save’ button

Visit alerts.bctransit.com/Help for more information on BC Transit Alerts.

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Interactive trip planning on mobile device/tablet

BC Transit publishes real-time data feeds (General Transit Feed Specification) on our Open Data Page that are accessible to third-party developers. This enables them to create applications that support riders.

Transit – BC Transit’s endorsed partner app

Plan your journey on your mobile device or tablet with intuitive, step-by-step navigation!

We’re proud to partner with Transit and deliver real-time trip planning solutions and transit information for mobile users.

Download now from the App Store (IOS) and Google Play Store (Android).

App features:

• In-app search
• View full transit schedules and route itineraries without internet connection
• Estimated arrival times
• Real-time bus tracking on synced map
• Up-to-the-minute BC Transit service alerts, detours and advisories – including push notification opt-in
• GO Trip companion
• Directions, trip notifications, stop alerts, alternate routes – crowd-sourced for accuracy
• Ability to save your favourite, regular routes from home, school, work, etc.

Transit is currently available in 44 BC Transit communities:

Umo Mobility App

The Umo Mobility App is a convenient travel tool that helps you to plan your trip and pay for your fare in one central place.

Visit bctransit.com/umo for more information or call BC Transit’s dedicated Umo Customer Service line toll-free at 877-380-8181 for additional support.

Umo is available for customers in Victoria Regional, Cowichan Valley Regional, Regional District of Nanaimo, Comox Valley Regional, Campbell River, Port Alberni Regional, Powell River Regional, Sunshine Coast, Squamish, Central Fraser Valley, Chilliwack, Agassiz-Harrison, Hope Regional, Kamloops, Vernon Regional, Kelowna Regional, South Okanagan-Similkameen, Prince George, Quesnel, Fort St. John, Dawson Creek, Kitimat, Terrace Regional, Skeena Regional, Prince Rupert, Port Edward, West Kootenay, Cranbrook, Pemberton Valley, and Whistler.

SMS Schedule Notifications (Victoria Only)

Using a mobile phone without data or apps, and riding with us in Victoria? Check schedule times via text message with our SMS Next Bus service.

See expected arrival times for the next 4 or 5 buses to arrive at your stop:

1. Text your six-digit stop ID (e.g. 100032) to 11111,
2. You will receive a reply that lists the next 4 buses scheduled to arrive at your stop, including their estimated arrival times.
3. If you’re at stop on multiple routes and would only like to see times for a particular route, add the route number after the stop ID, e.g. 100150 27
4. For help using the service, text HELP to 11111

Locating the six-digit stop ID

Locate the six-digit stop ID at the top right of the bus stop sign

Riders can also find the six-digit number on Google Maps (desktop only) by searching the bus stop location.

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Offline trip planning for riders without data/internet

Planning your journey or travelling without access to data or internet? Printed schedules are available in several formats.

Option 1: Rider’s Guide

Call your local transit system for a printed Rider’s Guide.

Option 2: Bus stops

Route schedules are displayed at transit exchanges and most bus stops throughout BC Transit communities.

Tip! If in doubt, ask your driver or fellow rider!

Option 3: Your local transit system

To find out about routes, schedule information or give feedback about your transit experience, connect with your local transit office by phone.

Automated Phone Schedules (Victoria Only)

Automated schedule information is available by phone for riders using our Victoria transit system:

1. Dial 250-382-6161 (Transit Info Line)
2. Input your Stop ID and route number at the prompt
3. This service informs customers of the estimated arrival times for the next five buses at their stop.

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Let’s connect!

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