Umo

Meet Umo, the new way to pay your BC Transit fare.

Umo allows you to select the best payment method for your lifestyle and travel habits.

It’s your choice how you use Umo – mobile app or reloadable card.

Every rider must carry their own payment method and may choose between:

  1. Downloading the Umo Mobility app, or
  2. Picking up a reloadable card for free from a BC Transit vendor

Then, buy a pass or load cash through the app, online at ca.umopass.com, at a vendor location, or through Umo’s customer service toll-free at 877-380-8181.

When you are ready to travel, get your payment method ready prior to stepping on the bus and look for the new onboard validator near the driver. Scan the app’s QR code or tap your Umo card at the validator and look for the validator’s confirmation message. You’ll know your fare was accepted when you see and hear the validation check mark and audible signal.

Click here for step-by-step instructions for using the Umo app.

Click here for step-by-step instructions for using a reloadable Umo card.

Watch: Umo does More


 

Umo is currently live in 14 transit systems including Victoria Regional, Cowichan Valley Regional, Regional District of Nanaimo, Comox Valley Regional, Campbell River, Port Alberni, Powell River Regional, Sunshine Coast, Squamish, Central Fraser Valley, Chilliwack, Agassiz-Harrison, Hope Regional, and Kamloops transit systems.

Umo is scheduled to be implemented in the remaining transit systems in the following order:

  • Vernon Regional
  • Kelowna Regional
  • South Okanagan-Similkameen
  • West Kootenay
  • Cranbrook
  • Prince George
  • Quesnel
  • Fort St. John
  • Dawson Creek
  • Kitimat
  • Terrace Regional
  • Skeena Regional
  • Prince Rupert
  • Port Edward
  • Pemberton Valley
  • Whistler