Customer Tracking Surveys

BC Transit conducts ongoing research to measure transit usage and customer satisfaction throughout B.C. The following reports describe this research.

Customer Tracking Surveys

Customer Satisfaction Tracking Report Q3 2024

Customer Satisfaction Tracking Report Q2 2024

Customer Satisfaction Tracking Report Q1 2024

Customer Satisfaction Tracking Research Annual Report 2023-24

Customer Satisfaction Tracking Report Q4 2023

Customer Satisfaction Tracking Report Q3 2023

Customer Satisfaction Tracking Report Q2 2023

Customer Satisfaction Tracking Report Q1 2023

Customer Satisfaction Tracking Research Annual Report 2022-2023

Customer Satisfaction Tracking Report Q4 2022

Customer Satisfaction Tracking Report Q3 2022

Customer Satisfaction Tracking Report Q2 2022

Customer Satisfaction Tracking Report Q1 2022

Customer Satisfaction Tracking Research Annual Report 2021-2022

Customer Satisfaction Tracking Report Q4 2021-2022

Customer Satisfaction Tracking Report Q3 2021

Customer Satisfaction Tracking Report Q1 2021

Customer Satisfaction Tracking Research Annual Report 2020-2021

handyDART

handyDART Customer Satisfaction Tracking Research Annual Report 2023-2024

handyDART Customer Satisfaction Tracking Research Annual Report 2022-2023

handyDART Customer Satisfaction Tracking Research Annual Report 2021-2022

handyDART Customer Satisfaction Tracking Research Annual Report 2021

handyDART Customer Satisfaction Tracking Research Annual Report 2020

Fast Facts about BC Transit

Did you know BC Transit has a fleet of more than 1,000 vehicles across the province? Find out more Fast Facts...