Welcome aboard! We look forward to connecting you and your communities. As you start planning your trip on transit, ask yourself:
- Where do I want to go (addresses, landmarks)?
- When do I want to travel? (day, time)
There are a number of ways to start your journey with BC Transit.
Website: Explore our website to view maps, schedules and route information. Try the Trip Planner to chart your course. Use our Alerts to determine which routes are fastest. Our website is the best source for the most up-to- date information on detours and delays due to road construction or bad weather.
Rider’s Guide: This handy guide lists route schedules, maps and other important transit information. Available on board or contact your local BC Transit system.
Phone: Call your local BC Transit Information Line to get help with trip planning.
BC Transit also has two phone-in options for Next Bus information. You can call the Transit Info Line at 250-382-6161 and add your Stop ID at the prompt, or you can talk to a Customer Service Agent from 6 a.m. to 7 p.m. weekdays, 7 a.m. to 7 p.m. on Saturdays and 8 a.m. to 7 p.m. on Sundays or holidays.
Familiarize yourself with the rules when taking the bus.
Here you will discover how to get on and off the bus, including how to find a stop, how to pay, safety tips, and more.
Here are BC Transit's policies concerning pets, parcels, sports equipment, strollers, and other objects you may wish to take on the bus.
Learn about fare checks, registered programs, and promotions.
Here are instructions on how to use the bike racks on BC Transit buses.
Information on taking items on the bus such as dangerous or prohibited goods, strollers and wheelchairs, etc.
Here you will discover what is expected of all passengers to ensure a safe, comfortable, and enjoyable ride with BC Transit.
Passengers sitting within the accessibility section of the bus are asked to offer their seats to those who require them.
SMS Schedule Notifications (Victoria Only) Using a mobile phone without data or apps, and riding with us in Victoria? Check schedule times via text message with our SMS Next Bus service. This is a free service. Standard message and data rates may apply. See expected arrival times for the next 4 or 5 buses to...
Here are BC Transit's policies concerning food and drink on the bus.
Our goal is to ensure all commuters are able to ride the bus safely and comfortably, regardless of their accessibility needs.
Here you will find the contact information for handyDART
If you can't find a page with what you're seeking in Rider Info, please browse this page, which contains an extensive list of guidelines.
