Contact






    The 4 digit vehicle number is visible on the exterior of the bus at the front and back and above the door where you board. It is also visible at the front and back of the interior of the bus.







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    Transit Service Info

    Phone: 250-382-6161
    Email: transitinfo@bctransit.com

    Customer Relations Agents are available by phone.

    Monday to Friday, 6am-7pm

    Saturday, 7am-7pm

    Sunday, 8am-7pm

    After hours, you can access recorded route information by calling our Transit Info line at 250-382-6161 or check our website trip planner and schedule information.

    BC Transit Administration and Staff

    Phone: 250-385-2551
    Hours: Monday to Friday 8:00 a.m. to 4:00 p.m.

    Umo Customer Service

    Phone: 877-380-8181 (toll-free)

    Dedicated Umo Customer Relations Agents are available by phone:

    Monday to Friday, 7am – 7pm

    Saturday and Sunday, 8am - 4pm