Community Guidelines

For all BC Transit accounts the conversation and content is “family-friendly”:

We encourage everyone to discuss and share openly with us, and we value the opinions and ideas that are put forward. However, to ensure that everyone feels comfortable to collaborate, and to uphold a positive environment, we expect that everyone follows our Rules of Engagement when interacting with BC Transit social media accounts.

Treat others the way you want to be treated. We ask that our community be courteous, honest and friendly towards us and one another. Please do not use this as a place to release your frustrations – we are here to help, and constructive conversation is the best way to achieve this.

You can expect that your post will be removed if it:

• Violates the law – be it local, provincial, national or international. Your post will also be deleted if it encourages illegal activity in any way.
• Violations of the law include, but are not limited to, posting copyrighted materials, impersonation, harassment, or abusive behaviour.
• Contains offensive, hateful or indecent language of any kind, or makes unproven allegations against individuals or organizations. We are here to engage in respectful dialogue.
• Constitutes spam or marketing. Our Facebook page is a place to talk BC Transit – not to promote your business.
• Violates anyone’s personal privacy, or is misinforming.
• Is clearly way off-topic. We’re here to talk about public transit and BC Transit.
• Contains long embedded URLs or excessive links.
• Is in any way in violation of the Canadian Charter of Rights and Freedoms.

While we hate to do it, we reserve the right, at our sole discretion, to suspend, and/or permanently block users that clearly neglect or violate these guidelines.

Our social media platforms are monitored and will be responded to from 8am to 4:30pm Monday to Friday, excluding statutory holidays.

If you have any questions or concerns, please contact the site administrator at digital@bctransit.com

Questions from the media will not be answered through social media channels, and should be directed to media@bctransit.com

Let’s connect!

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