Customer Tracking Surveys

BC Transit conducts ongoing research to measure transit usage and attitudes throughout BC. The following reports describe this research.

Customer Tracking Surveys

Customer Satisfaction Tracking Report Q1 2023

Customer Satisfaction Tracking Research Annual Report 2022-2023

Customer Satisfaction Tracking Report Q4 2022

Customer Satisfaction Tracking Report Q3 2022

Customer Satisfaction Tracking Report Q2 2022

Customer Satisfaction Tracking Report Q1 2022

Customer Satisfaction Tracking Research Annual Report 2021-2022

Customer Satisfaction Tracking Report Q4 2021-2022

Customer Satisfaction Tracking Report Q3 2021

Customer Satisfaction Tracking Report Q1 2021

Customer Satisfaction Tracking Research Annual Report 2020-2021

handyDART

handyDART Customer Satisfaction Tracking Research Annual Report 2022-2023

handyDART Customer Satisfaction Tracking Research Annual Report 2021-2022

handyDART Customer Satisfaction Tracking Research Annual Report 2021

handyDART Customer Satisfaction Tracking Research Annual Report 2020