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For inquiries specific to the Victoria Regional Transit system

Victoria Regional Transit Contact

Customer service availability hours:

  • Monday to Friday from 6 a.m. to 7 p.m.
  • Saturday from 7 a.m. to 7 p.m.
  • Sunday from 8 a.m. to 7 p.m.

Our Customer Relations agents are available by phone to help with trip planning, fares, and general questions.

After hours, you can access recorded route information by calling our Transit Info line at 250-382-6161 or check our website trip planner and schedule information.

Service provider
BC Transit
520 Gorge Road East
Victoria BC V8W 2P3

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Lost and Found

Lost and Found Hours

  • Monday to Friday: 8 a.m. to 4 p.m.
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handyDART

Phone:

250-727-7811

Fax:

250-479-5660

Office hours

  • Monday to Friday: 8 a.m. to 4:30 p.m.
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Umo Customer Service

Toll-Free:

877-380-8181

Dedicated Umo Customer Relations Agents are available by phone:

  • Monday to Friday: 7 a.m. to 7 p.m.
  • Saturday and Sunday: 8 a.m. to 4 p.m.
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BC Transit Administration and Staff

Phone:

250-385-2551

Office hours

  • Monday to Friday: 8:00 a.m. to 4:00 p.m.