handyDART

handyDART is an accessible, door-to-door shared transit service for people with permanent or temporary disabilities that prevent them from using fixed-route transit without assistance from another person. handyDART picks you up at your accessible door and drops you off at the accessible door of your destination. Customers must first register, at no charge, for this program.

handyDART is part of the Accessible Services offered from your local transit service. Many handyDART customers use a combination of fixed-route and handyDART services depending on their travel needs and destination.

Two types of accessible transit service are offered: shared door-to-door handyDART service and fixed-route service. Fixed-route service includes either low-floor buses with ramps, or lift-equipped buses on fixed routes and schedules.

Fixed-route buses have securements for wheelchairs or scooters. To check if a stop is accessible, call your local transit office. Customers using wheelchairs or scooters, registered handyDART customers or CNIB pass holders may travel with an attendant. Attendants travel free and must board and exit at the same stop as the customer requiring assistance and help load and secure mobility aids on the bus.

Taxi Saver

When handyDART cannot accommodate your travel needs, you can use the Taxi Saver vouchers for one-time trips. The Taxi Saver vouchers are available to permanently registered handyDART riders only. They provide a 50% subsidy towards the cost of taxi rides. You will need to have a handyPASS to use this program.

Booking a Taxi Saver Trip

To book a taxi saver trip, call your local area taxi company directly.

Register and Documents

You must register with handyDART before using this service. This page outlines how to register.

Book a Trip

This section outlines how to book a trip with handyDART. It includes information on different types of trips, and some guidelines around them.

Taxi Saver

handyDART Fares For information on fares and fare product vendor information, click here. Taxi Saver When handyDART cannot accommodate your travel needs, you can use the Taxi Saver vouchers for one-time trips. The Taxi Saver vouchers are available to permanently registered handyDART riders only. They provide a 50% subsidy towards the cost of taxi rides....

handyDART - Safety

At handyDART, your safety is our priority. Here are our guidelines for ensuring you have a safe trip.

Service Hours

Monday to Friday, 7:00 am - 5:00 pm
Saturday, 8:00 am - 8:00 pm
Sunday and Holidays, No Service

Office Hours

Monday to Friday, 8:00 am – 5:00 pm
Dispatch, for booking or cancellation, 8:00 am – 4:00pm
Phone: 1-844-442-2212, press 2 for handyDART
Fax: 250-492-7655

Address

Client Registrar
301 Warren Ave.
Penticton, BC V2A 3M1