How to Purchase Fare Products with Umo
You can purchase Umo fare products and load Umo Cash Balance before getting on the bus. Here’s how:
- In the Umo app
- In person at a retail vendor (listed below)
- Online at ca.umopass.com
- By calling Umo customer service at 877-380-8181
Find out more about how fares work.
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Fixed-Route Fare Product Vendors
Reloadable Umo cards and fare products are available at the retail vendors listed below. To purchase your fare product online, visit ca.umopass.com.
| Vendor | Address | Notes |
|---|---|---|
| Downtown and Central Kelowna | ||
| Kelowna City Hall | 1435 Water Street | Cash and debit payments only. |
| Tourism Kelowna Visitor Centre | 238 Queensway Avenue | |
| Pharmasave – Downtown | 1012-505 Doyle Avenue | |
| Pharmasave – Gordon | 104-1824 Gordon Drive | |
| One Stop | 263 Bernard Avenue | |
| Capri Mall Lotto Centre | 14-1835 Gordon Drive | |
| Canco – Clement | 1189 Ethel Street | |
| Peachland | ||
| Peachland Community Centre | 4450-6th Street | |
| Orchard Park Shopping Centre Area | ||
| London Drugs | 400-1950 Harvey Avenue | |
| Orchard Park Shopping Centre Lotto Kiosk | 2271 Harvey Avenue | |
| The UPS Store | 101-1865 Dilworth Drive | |
| South Pandosy/Mission | ||
| Pharmasave – Lakeshore | 3979 Lakeshore Road | |
| Pharmasave – Mission Park | 41-3155 Lakeshore Road | |
| West Kelowna | ||
| Pharmasave | 9-2484 Main Street | |
| West Kelowna Municipal Hall | 3731 Old Okanagan Highway | |
| Lake Country | ||
| Lake Country City Hall | 10150 Bottom Wood Lake Road | |
| Regional Schools | ||
| Okanagan College Students’ Association | 1000 KLO Road | College Semester Pass available. |
| paper & supply co. | UNC103, 3272 University Way | |
| Westbank First Nation | ||
| London Drugs | 2151 Louie Drive | |
handyDART Fare Product Vendors
Riders who travel on handyDART services can purchase their fare products at a handyDART Fare Product Vendor. Ticket fare products are also sold aboard the bus. Umo payment methods and fare products are not accepted on handyDART services.
| Vendor | Address | Notes |
|---|---|---|
| TransDev | 1494 Hardy Street | |
| Kelowna City Hall | 1435 Water Street | Cash and debit payments only. |