Contact Kelowna Regional Transit

Please use this page to contact Kelowna Regional Transit. Looking to contact another transit system? Click Change Transit System first.

Reason for Contacting*

Message*

Date of the Incident*

Route or Bus Number*

Direction of Bus

Closest Stop or Intersection

First Name*

Last Name*

Telephone Number*

Email*

"*" denotes a required field

By checking this box, you acknowledge that the personal information you provide here will be used to assist with general inquiries, providing comments, reporting a concern, or administration of Voice of the Rider customer panel and surveys, if selected. BC Transit collects and manages your personal information as required by s. 26 of the Freedom of Information and Protection of Privacy Act. If you have questions about how your personal information is managed, please email a Privacy Officer at privacy@bctransit.com.*

Please check this box to join BC Transit’s customer panel and receive Voice of the Rider surveys so you can share your feedback. You may unsubscribe at any time.

Submit

Transit Service Info

Service Provider

Transdev Canada Inc.

Phone: 250-860-8160
Fax: 250-861-7872
Address: 1494 Hardy St, Kelowna, V1Y8H2

Umo Customer Service

Phone: 877-380-8181 (toll-free)

Dedicated Umo Customer Relations Agents are available by phone:

Monday to Friday from 7 a.m. to 7 p.m.
Saturday and Sunday from 8 a.m. to 4 p.m.

handyDART

Phone: 250-762-3278
Email: kelownahandyDART@transdev.ca
Office hours:

Monday to Friday from 8 a.m. to 4:30 p.m.