Victoria handyDART and your community

handydart banner image

To support growth in ridership, expanding Victoria’s conventional bus system, and enhancing handyDART service for many of the most vulnerable in our communities is essential. Significant investments are being made in new, purpose-built transit facilities that can support expanding a low-carbon fleet that make it easier for people to choose transit over single- occupancy vehicles.

handyDART is an accessible, door-to-door shared transit service for people with permanent or temporary disabilities that prevent them from using fixed-route transit without assistance from another person.

The Ministry of Transportation and Infrastructure recently provided the eight-acre property at 2401 Burnside Road to BC Transit for a new handyDART centre. The centre will occupy approximately 1/3 of the property with opportunities for the unused portion of the property to be enhanced through sidewalks, landscaping, and environmental restoration. The facility is planned to open in 2023.

Project at a Glance/Overview

  • The centre will be the first BC Transit facility in British Columbia built to meet Leadership
    in Energy and Environmental Design (LEED) Gold requirements. LEED principles outline site requirements that employ best management practices to reduce chemical use, energy, water, air pollution, solid waste, and/or runoff associated with the building site.

  • The main building is envisioned to be a two- story building, centrally located on the east side of the property and will include West- Coast design elements to respond to the neighbourhood character and context. An enclosed wash bay and fueling station will be located to the west. The entrance will be off West Burnside Road.

  • All handyDART vehicles will be gas and electric. Although handyDART has traditionally used diesel vehicles, no diesel vehicles will be utilized at this location. BC Transit’s Low Carbon Fleet Program provides a roadmap for transitioning to a fully electric transit fleet.

  • Baseline traffic and noise studies have been completed and have confirmed the project outcomes will not have a significant impact to the neighbouring community. Future monitoring will occur to ensure that these analyses are correct. Turn lanes will be installed on West Burnside Road to ensure regular traffic flow is not impeded and safe ingress/egress to the centre is maintained.

  • Environmental protection is always a key planning principle applied to site design and operations. The development will meet or exceed all Provincial and Federal standards for environmental protection. Thoughtful planning in consultation with environmental professionals and local streamkeepers will ensure the environmentally sensitive features of the property, in particular, Craigflower Creek, are protected.

  • In addition to retaining much of the existing greenspace, new landscaping that includes dozens of native mature trees. Site fencing will be added, and boulevards and sidewalks will be improved on Watkiss Way. New transit shelters will be introduced and opportunities to enhance the Galloping Goose Trail adjacent to the site will be pursued. Significant trees on site will be protected.

Opportunities to learn more and get involved:

BC Transit is listening closely to feedback from the Town of View Royal and View Royal residents and have identified several opportunities for the community to influence the development in a meaningful way.  Future public engagement opportunities will be shared here.

Neighbourhood Working group

A neighbourhood working group is being established to work closely with the project team and inform future public engagement opportunities. If you are interested in participating in the working group, please read the Terms of Reference and fill out the application form below. Please send your application to express your interest by January 23, 2020 and send to:

Chair of Working Group, Katie Hamilton, Tavola Strategy Group

Neighbourhood Working Group Application Form


If you have any questions about the project, please contact or call 250-995-5706.