handyDART

handyDART is an accessible, door-to-door transit service for people with permanent or temporary disabilities that prevents them from using fixed-route transit without  assistance. handyDART drivers will pick you up at an agreed upon location  and drop you off at the closest accessible point   near your destination, in many cases this is right at the door. HandyDART drivers will also help you get on and off the bus, as needed.  

You’ll need to register for handyDART before booking a trip and registration is free. 

handyDART is part of the Accessible Transit Services offered through your local system. Many riders use both handyDART and fixed-route buses depending on where they’re going and what works best for them. 

Accessible Transit Options 

There are two types of accessible transit services available:  

  • handyDART – a shared, door-to-door service referenced above. 
  • Fixed-route transit – low-floor buses with ramps or lift-equipped buses that run on regular routes and schedules. 

All fixed-route buses have securements for wheelchairs and scooters. If you’d like to check if a stop has been  designated as accessible, contact your local transit office. 

If you use a wheelchair, scooter, or have a CNIB pass, you may travel with an attendant.   Attendants ride for free and must board and exit at the same stop as you. They can also help with your mobility aid while the driver ensures everything is safely secured. 

Register

You must register with handyDART before using this service. This page outlines how to register.

Book a Trip

This section outlines how to book a trip with handyDART. It includes information on different types of trips, and some guidelines around them.

Pay Your Fare

In addition to paying with cash aboard the bus, handyDART riders have several options to purchase fare products.

Taxi Saver

Here you will find information on how to obtain and use a handyPASS, and taxi saver vouchers, as well as some guidelines around them.

handyDART - Safety

At handyDART, your safety is our priority. Here are our guidelines for ensuring you have a safe trip.

Service Hours

Monday to Thursday, 7:00 am to 10:00 pm
Friday, 7:00 am to midnight
Saturday, 8:00 am to midnight
Sunday and holidays, 8:00 am to 10:00 pm

Office Hours

Monday to Friday, 8:00 am to 4:30 pm
Phone: 250-727-7811
Fax: 250-479-5660

Address

Client Registrar
Victoria Regional handyDART
2401 Burnside Road West,
Victoria, BC V9B 6J6

Taxi Saver

250-995-5618
taxisaver@bctransit.com

Feedback

We'd love to hear from you!
handyDART@bctransit.com