Reminder – Upcoming Changes to Fare Product Sales

Effective December 1, 2024, BC Transit will cease the sale of legacy 10 Ride Tickets, Adult Monthly Pass, and Student/Senior Monthly Pass fare products in the Skeena Regional, Terrace Regional, and Kitimat transit systems in favour of convenient Umo enabled alternatives.  

Fare products effective December 1, 2024.

Fare TypePrice
Single Ride – Stored Value$2.00
Single Ride – Adult$2.00
Single Ride – Concession$1.75
10 Rides – Adult$18.00
10 Rides – Concession$15.75
30-Day Pass – Adult$44.00
30-Day Pass – Concession$33.00
Route 11 Single Ride – Stored Value$4.00
Route 11 Single Ride – Adult$4.00
Route 11 Single Ride – Concession$3.75
Route 11 10 Rides – Adult$36.00
Route 11 10 Rides – Concession$34.00
Route 11 30-Day Pass – Adult$65.00
Route 11 30-Day Pass – Concession$50.00

Fare products can be loaded in the Umo app, to a reloadable Umo card in-person through a BC Transit Umo retail vendor, online at ca.umopass.com, or through Umo customer service at 877-380-8181.

Cash and the Province of British Columbia’s BC Bus Pass will continue to be accepted. Legacy tickets and pass fare products will be accepted until used up. A new Umo compatible Token will be available to support the needs of social wellness organizations that offer free or discounted fare products.

Improved Umo Enabled Fare Products

  • Cash Balance, an alternative to cash, is a pre-paid dollar value loaded to the Umo app or reloadable card. A Cash Balance value is drawn from by $2.00 on local routes in Terrace and Kitimat and by $4.00 on the 11 Terrace-Kitimat Connector.
  • 10 Rides, replacing paper ticket fare products, are available at the same discounted price eliminating the need to keep track of physical tickets. Riders can now load the 10 Rides fare product to their Umo app or card at point of purchase and draw from them as trips are taken.
  • A digital transfer, removing the need to collect and retain paper transfer slips, is automatically applied to a Umo app or card at onboard validation. Riders then scan or tap their Umo payment method on their second bus within a 90-minute transfer window to continue to travel without incurring an additional charge. A rider travelling on the 11 Terrace-Kitimat Connector can transfer off to local service in Terrace or Kitimat. Riders are not able to transfer from local service onto the interregional route and are subject to payment of a standalone 11 Terrace-Kitimat Connector fare. 
  • 30-Day Passes, replacing Monthly Pass fare products, can be activated on any day of the month and provides riders with unlimited trips during a continuous 30-day period. A 30-Day Pass activates on first use, not when purchased. A Route 11 30-Day Pass allows for travel on both the Route 11 Terrace-Kitimat Connector and local Kitimat and Terrace routes.

Riders who have not yet transitioned to a Umo payment method and fare product are encouraged to visit bctransit.com/umo for a comprehensive introduction to adopting Umo, including video tutorials on using the Umo Mobility App and reloadable Umo card. BC Transit’s Umo customer service call centre is also live for support at 877-380-8181 toll-free.

At a future date, BC Transit plans to provincially enable onboard payments with debit and credit cards.

Media Contacts

BC Transit Communications                          

media@bctransit.com