Contact Victoria Regional Transit

Please use this page to contact Victoria Regional Transit. Looking to contact another transit system? Click Change Transit System first.






    The 4 digit vehicle number is visible on the exterior of the bus at the front and back and above the door where you board. It is also visible at the front and back of the interior of the bus.







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    Transit Service Info

    Phone: 250-382-6161
    Email: transitinfo@bctransit.com

    Customer Relations Agents are available by phone.

    • Monday to Friday from 6 a.m. to 7 p.m.
    • Saturday from 7 a.m. to 7 p.m.
    • Sunday from 8 a.m. to 7 p.m.

    After hours, you can access recorded route information by calling our Transit Info line at 250-382-6161 or check our website trip planner and schedule information.

    BC Transit Administration and Staff

    Phone: 250-385-2551
    Hours: Monday to Friday from 8:00 a.m. to 4:00 p.m.

    Service Provider

    BC Transit

    Phone: 250-382-6161
    Address: 520 Gorge Road East, Victoria, BC, V8W 2P3

    Umo Customer Service

    Phone: 877-380-8181 (toll-free)

    Dedicated Umo Customer Relations Agents are available by phone:

    • Monday to Friday from 7 a.m. to 7 p.m.
    • Saturday and Sunday from 8 a.m. to 4 p.m.

    handyDART

    Phone: 250-727-7811
    Fax:250-479-5660
    Office hours:

    • Monday to Friday from 8 a.m. to 4:30 p.m.