Effective October 1, 2024, BC Transit will cease the sale of legacy scratch-off DayPASS, 10 Ride Ticket, Adult Monthly Pass, Student/Senior Monthly Pass, and Post-Secondary Monthly Pass fare products in the Kelowna Regional Transit System for fixed-route transit service in favour of convenient Umo enabled alternatives.
Fixed-route fare products effective October 1, 2024.
Umo Cash Balance
$2.50
DayPASS
$5.00
10 Rides – Adult
$22.50
10 Rides – Concession
$20.25
30-Day Pass – Adult
$70.00
30-Day Pass – Concession
$45.00
30-Day Pass – Post-Secondary
$55.00
Post-Secondary Semester Pass
$176.00
Fare products can be loaded in the Umo app, to a reloadable Umo card in-person through a BC Transit Umo retail vendor, online at ca.umopass.com, or through Umo customer service at 877-380-8181.
Cash and the Province of British Columbia’s BC Bus Pass will continue to be accepted. ProPASS and U-PASS fare products will continue to be offered in collaboration with specialized fare program partners via Umo payment methods. Legacy tickets and pass fare products will be accepted until used up. BC Transit will continue to offer ticket and monthly pass fare products for handyDART riders without change.
Improved Umo Enabled Fare Products
Umo Cash Balance, an alternative to cash, is a pre-paid dollar value loaded to the Umo app or reloadable card. A Cash Balance value is drawn from as riders take trips and can be used to purchase a pass fare product.
10 Rides, replacing paper ticket fare products, is available at the same discounted price and eliminates the need to collect and retain paper transfer slips. Instead, riders can now simply scan or tap their Umo payment method on their second bus within a 90-minute transfer window and continue to travel within their transit system without an additional charge.
DayPASS, replacing the scratch-off paper DayPASS fare product, provides unlimited all-day local travel privileges. Riders travelling on multiple buses within or outside the 90-minute transfer window are recommended to purchase a DayPASS.
30-Day Passes, replacing Monthly Pass fare products, can be activated on any day of the month and provides riders with unlimited local trips within their transit system during a continuous 30-day period. A 30-Day Pass activates on first use, not when purchased.
Riders who have not yet transitioned to a Umo payment method and fare product are encouraged to visit bctransit.com/umo for a comprehensive introduction to adopting Umo, including video tutorials on using the Umo Mobility App and reloadable Umo card. BC Transit’s Umo customer service call centre is also live for support 877-380-8181 toll-free.
At a future date, BC Transit plans to provincially enable onboard payments with debit and credit cards.
