Reminder – Upcoming Changes to Fare Product Sales

Effective October 1, 2024, BC Transit will cease the sale of legacy 10 Ride Ticket, Adult Monthly Pass, and Student/Senior Monthly Pass fare products in the Cowichan Valley Regional Transit System in favour of convenient Umo enabled alternatives.

Fare products effective October 1, 2024.

Local Transit ServicesPrice
Umo Cash Balance$2.25
Onboard DayPASS$4.50
Digital DayPASS$4.50
Adult 30-Day Pass$50.00
Concession* 30-Day Pass$38.00
Post-Secondary 30-Day Pass$38.00
Post-Secondary Semester Pass$125.00
*Formerly Student/Senior.

Interregional Transit Services Price
CVX/SVX Cash Balance$10.00
NCX Cash Balance$7.50
30-Day CVX Cowichan-Victoria Express/ SVX Shawnigan Lake-Victoria Express Zone A Pass$204.00
30-Day CVX Cowichan-Victoria Express/ SVX Shawnigan Lake-Victoria Express Zone B Pass$246.00
30-Day NXC Nanaimo-Cowichan Express Zone C Pass$175.00
30-Day NXC Nanaimo-Cowichan Express Zone D Pass$245.00

Fare products can be loaded in the Umo app, to a reloadable Umo card in-person through a BC Transit Umo retail vendor, online at ca.umopass.com, or through Umo customer service at 877-380-8181.

Cash and the Province of British Columbia’s BC Bus Pass will continue to be accepted. Legacy ticket and pass fare products will be accepted until used up. A new Umo compatible Token will be available to support the needs of social wellness organizations that offer free or discounted fare products.

Improved Umo Enabled Fare Products

  • Cash Balance, an alternative to cash and replacing tickets, is a pre-paid dollar value loaded to the Umo app or reloadable Umo card. A Cash Balance value is drawn from as riders take trips and can be used to purchase a pass fare product.
  • A DayPASS provides riders unlimited all day local travel privileges. A digital DayPASS is automatically applied to a Umo app or Umo card after a second Umo Cash Balance fare payment of the day. DayPASS fare products are not sold for interregional routes.
  • 30-Day Passes, replacing Monthly Pass fare products, can be activated on any day of the month and provides riders with unlimited trips during a continuous 30-day period. A 30-Day Pass activates on first use, not when purchased.

Riders who have not yet transitioned to a Umo payment method and fare product are encouraged to visit bctransit.com/umo for a comprehensive introduction to adopting Umo, including video tutorials on using the Umo Mobility App and reloadable Umo card. BC Transit’s Umo customer service call centre is also live for support at 877-380-8181 toll-free.

At a future date, BC Transit plans to provincially enable onboard payments with debit and credit cards.

Media Contacts

BC Transit Communications                     

media@bctransit.com