BC Transit launched Umo in the Whistler Transit System in June 2024, introducing the Umo Mobility app, reloadable Umo cards, and new convenient fare products. Since then, the Resort Municipality of Whistler (RMOW) has begun to issue new 6-month, 12-month, and high school fare products via the Umo app and Umo cards. With these and other convenient Umo enabled fare products in use, the organizations are ready to support riders complete the transition to Umo enabled fare products.
BC Transit and the RMOW are now encouraging riders to switch to a Umo fare product today to beat the winter rush. Whistler Transit System customers using a non-Umo enabled 6-month or 12-month pass expiring in 2025 can visit the Whistler Municipal Hall Customer Service desk to upgrade it to a reloadable Umo card.
Legacy pass and ticket fare products will soon cease to be sold in the Whistler Transit System but will continue to be accepted aboard the bus until used up. Cash and the Province of British Columbia’s BC Bus Pass will continue to be accepted.
Whistler Transit System Umo Fare Products
Umo Fare Product
Cash Balance Single Ride
$2.50
DayPASS
$7.00
10 Rides – Adult
$22.50
10 Rides – Concession
$18.00
30-Day Pass – Adult
$50.00
30-Day Pass – Concession
$40.00
Seasons Passes
6-month
12-month
Adult
$270
$510
Concession
$215
$410
Spirt Transit Pass**
$220
$410
**Requires Whistler Experience number from Chamber of Commerce. Only one Spirit Transit Pass can be Purchased per year. For more details visit whistler.ca/transit.
With the exception of Season Pass fare products, exclusively sold at the Whistler Municipal Hall, riders can load their desired fare product in the Umo app or to a reloadable Umo card. Umo cards can be loaded online at ca.umopass.com, at a BC Transit Umo retail vendor location, or through Umo customer service at 877-380-8181. The free Whistler High School Transit Pass is exclusively available at the Municipal Hall Customer Service desk. For more information about eligibility, email transit@whistler.ca or visit whistler.ca/transit.
Riders who have not yet transitioned to a Umo payment method and fare product are encouraged to visit bctransit.com/umo for a comprehensive introduction to adopting Umo, including video tutorials on using the Umo Mobility App and reloadable Umo card. BC Transit’s Umo customer service call centre is also live for support at 877-380-8181 toll-free.
At a future date, BC Transit plans to provincially enable onboard payments with debit and credit cards.
