BC Transit launched Umo in the Kamloops Regional Transit System in February 2024, introducing the Umo Mobility app, reloadable Umo cards, and improved fare products. Umo was implemented in the Kamloops Regional Transit System as part of a 30-transit system deployment schedule spanning the province. Last month, the organization celebrated the successful completion of Umo transit system deployments. With this significant milestone completed, BC Transit is ready to support riders in the next phase of the Electronic Fare Collection System Project. Effective October 1, 2024, BC Transit will cease the sale of legacy 10 Ride Ticket, Adult Monthly Pass, Student/Senior Monthly Pass, and Student Semester Pass fare products.
Effective October 1, 2024, fare products sold in the Kamloops Regional Transit System include the following:
- Umo Cash Balance
- Digital DayPASS(automatically applied to a Umo app or Umo card after second Umo Cash Balance fare payment of the day)
- Onboard DayPASS
- Adult 30 Day-Pass
- Concession 30 Day-Pass
- Student Semester Pass
Cash and the Province of British Columbia’s BC Bus Pass will continue to be accepted. ProPASS and U-PASS fare products will continue to be offered in collaboration with specialized fare program partners via Umo payment methods. Legacy tickets and pass fare products will be accepted until used up. A new Umo compatible DayPASS Token will be available to support the needs of social wellness organizations that offer free or discounted fare products.
Riders who have not yet transitioned to a Umo payment method and fare product are encouraged to visit bctransit.com/umo for a comprehensive introduction to adopting Umo, including video tutorials on using the Umo Mobility App and reloadable Umo card. Fare products can be loaded in the Umo app, to a reloadable Umo card online at ca.umopass.com, at a BC Transit Umo retail vendor location, or through Umo customer service toll-free at 877-380-8181. BC Transit’s Umo customer service call centre is also live for support 877-380-8181 toll-free from 7:00 a.m. – 7:00 p.m. Monday – Friday and 8:00 a.m. – 4:00 p.m. Saturday and Sunday.
At a future date, BC Transit plans to provincially enable onboard payments with debit and credit cards.
Media Contacts
BC Transit Communications
media@bctransit.com
