Transit System: Sunshine Coast
BC Transit launched Umo in the Sunshine Coast Regional Transit System in January 2024, introducing the Umo Mobility app, reloadable Umo cards, and improved fare products. Umo was implemented in the Sunshine Coast Regional Transit System as part of a 30-transit system deployment schedule spanning the province. Last month, BC Transit celebrated the successful completion of Umo transit system deployments. With this significant milestone completed, the organization is ready to support riders in the next phase of the Electronic Fare Collection System Project. Effective October 1, 2024, BC Transit will cease the sale of legacy sheets of 10 Ride Ticket fare products.
Effective October 1, 2024, fare products sold in the Sunshine Coast Regional Transit System for fixed-route transit service include the following:
- Umo Cash Balance
- Onboard DayPASS
- Digital DayPASS (automatically applied to a Umo app or Umo card after second Umo Cash Balance fare payment of the day)
- Adult 30-Day Pass
- Youth 30-Day Pass
- Senior 30-Day Pass
Cash and the Province of British Columbia’s BC Bus Pass will continue to be accepted. Tickets will be accepted until used up. A new Umo compatible Token will be available to support the needs of social wellness organizations that offer free or discounted fare products. BC Transit will continue to offer handyDART fare products without change.
Riders who have not yet transitioned to a Umo payment method and fare product are encouraged to visit bctransit.com/umo for a comprehensive introduction to adopting Umo, including video tutorials on using the Umo Mobility App and reloadable Umo card. Fare products can be loaded in the Umo app, to a reloadable Umo card online at ca.umopass.com, at a BC Transit Umo retail vendor location, or through Umo customer service toll-free at 877-380-8181. BC Transit’s Umo customer service call centre is also live for support 877-380-8181 toll-free from 7:00 a.m. – 7:00 p.m. Monday – Friday and 8:00 a.m. – 4:00 p.m. Saturday and Sunday.
At a future date, BC Transit plans to provincially enable onboard payments with debit and credit cards.
Media Contacts
BC Transit Communications
media@bctransit.com
