Contact West Kootenay Regional Transit

Name: West Kootenay Regional Transit
Telephone: 1-855-993-3100

Reason for Contacting:

* denotes a required field

First name*

Last name*

Telephone number*

Email*

Date of the incident*

Route or bus number*

Direction of bus

Closest stop or intersection

Message*

By checking this box, you acknowledge that the personal information you provide here will be used to assist with general inquiries, providing comments, reporting a concern, or administration of Voice of the Rider customer panel and surveys, if selected. BC Transit collects and manages your personal information as required by s. 26 of the Freedom of Information and Protection of Privacy Act. If you have questions about how your personal information is managed, please email a Privacy Officer at privacy@bctransit.com.*

Please check this box to join BC Transit's customer panel and receive Voice of the Rider surveys so you can share your feedback. You may unsubscribe at any time.

* denotes a required field

First name*

Last name*

Telephone number*

Email*

Message*

Please check this box to join BC Transit's customer panel and receive Voice of the Rider surveys so you can share your feedback. You may unsubscribe at any time.

* denotes a required field

First name*

Last name*

Telephone number*

Email*

Date of the incident*

Route or bus number*

Direction of bus

Closest stop or intersection

Message*

Please check this box to join BC Transit's customer panel and receive Voice of the Rider surveys so you can share your feedback. You may unsubscribe at any time.

For inquiries specific to the West Kootenay Regional Transit system

West Kootenay Regional Transit Contact

Phone:

1-855-993-3100

Service Provider
City of Nelson

Addresses:

80 Lakeside Dr
Nelson BC V1L 6B9

8170 Old Waneta Road
Trail BC V1R 4W9

handyDART

Phone:

1-855-993-3100

Office Hours

Monday to Friday: 8 a.m. to 4:30 p.m. – Columbia Zone (Trail and Castlegar)
Monday to Friday: 7 a.m. to 3 p.m. – Nelson

* Ext. 1 for Castlegar and Trail
* Ext. 2 for Nelson

If the dispatcher is not available, please leave a message with your booking request and telephone number.

Umo Customer Service

Toll-Free:

877-380-8181

Dedicated Umo Customer Relations Agents are available by phone:

Monday to Friday: 7 a.m. to 7 p.m.
Saturday and Sunday: 8 a.m. to 4 p.m.