Transit riders rely on the website every day to plan trips and get to important destinations like school, work and medical appointments. The new design reflects public feedback and features a cleaner, more modern design to improve customer experience.
Mobile-friendly
The website was designed to be mobile-friendly to better support people who access transit information on their phones.
Easy to Use
Maps, fares and trip-planning information are easier to find, with clearer layouts and fewer clicks.
Accessible
The new site features an accessible design that is fully compliant with Web Content Accessibility Guidelines (WCAG).
Improved map interactivity, easy-to-use timetables, and links to individual route alerts
Clear and consistent fare information
Updated language, restructured content, and new visual elements
All new search tool
Using the New Website
Looking for Schedules and Maps?
Select your region, then click Plan a Trip to find route maps and schedules, plus other trip planning resources.
Looking for Fares?
Select your region, then click How To Pay for fare prices, products and programs, and a list of vendors.
Looking for Contact Details?
Select your region, then click Customer Service for contact forms and regional contact information.
More to Come
While we aim for the highest level of quality at launch, we will continue enhancing the website as we learn and improve the experience for customers. Some features may behave unexpectedly, and BC Transit will resolve issues as they arise. BC Transit invites customers to share their feedback and suggestions about the new website. In May, BC Transit will be conducting another round of public engagement through our Voice of the Rider platform.