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How to purchase fare products with Umo

You can purchase Umo fare products and load Umo Cash Balance before getting on the bus. Here’s how:  

  • In the Umo app 
  • In person at a retail vendor (listed below)
  • Online at ca.umopass.com 
  • By calling Umo customer service at 877-380-8181 

Find out more about how fares work.

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VendorAddressNotes
City Hall37955 – 2nd AvenueCity Hall hours
Brennan Park Rec. Centre1009 Centennial WayBrennan Park Rec. Centre hours
The 55 Activity Centre1201 Village Green WayThe 55 Activity Centre hours
London Drugs40282 Glenalder Place

handyDART Fare Product Vendors

Riders who travel on handyDART services can purchase fare products at a handyDART Fare Product Vendor. Umo payment methods and fare products are not accepted on handyDART services.

VendorAddressNotes
City Hall37955 – 2nd AvenueCity Hall hours
Brennan Park Rec. Centre1009 Centennial WayBrennan Park Rec. Centre hours
The 55 Activity Centre1201 Village Green WayThe 55 Activity Centre hours