Transit System: Campbell River, Comox Valley
BC Transit is notifying its riders that Unifor Local 114 operating under PWTransit Canada has increased job action and service in the Campbell River and Comox Valley Transit Systems remains suspended until further notice.
handyDART service has been deemed essential for customers with appointments related to medical need and will continue to operate Monday through Friday during this service disruption. All other customers with pre-booked trips will be notified of cancellation.
BC Transit is closely monitoring the situation and sincerely apologizes to customers for the inconvenience caused by this matter. We understand the frustration felt by customers, and that the job action is difficult for everyone involved in these communities.
BC Transit is the Provincial Crown Agency responsible for the delivery of transit services outside of Greater Vancouver. We contract the services of private operating companies to deliver these transit services. These companies hire and manage their own workforces. The labour dispute is between BC Transit’s contractor – PWTransit Canada – and their unionized employees.
Customers who purchased a December monthly pass must visit Campbell River City Hall or the Comox Valley Regional District office in Courtenay to request a refund before the end of business on January 15. The 30 Day passes will be refunded the pro-rated amount from the date of first use, and monthly passes will be refunded the pro-rated amount from the start of December. Riders who have purchased a 30-Day Pass in Umo should contact (877) 380-8181 to have their refund processed.
BC Transit will update customers as more information becomes available. We encourage customers to sign up to receive alerts at bctransit.com. Customers may also follow @BCTransit on Twitter for updates.
Media Contacts
BC Transit Communications
media@bctransit.com
