Next Bus Texting Service Helps Customers on the Move

VICTORIA – Starting today, your smartphone is your ticket for quick and convenient transit planning as BC Transit launches its Next Bus Text Information and the updated Transit Info Line.

This new SMS system allows transit users to text their Stop ID (located at each bus stop in the top right corner) and route number to ‘11111’ to receive information on the next four buses that are scheduled to arrive at that stop.

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“Thanks to this transit tool, people won’t be wondering when the next bus will come — they can find out with a couple of keystrokes,” said Todd Stone, Minister of Transportation and Infrastructure. “BC Transit keeps the customer in mind, knowing that an efficient, convenient transit system is a well-used one.”

“The introduction of Next Bus SMS provides a new opportunity for our customers to conveniently plan their transit trips,” said Manuel Achadinha, President and CEO of BC Transit.

The new system compliments the website feature ‘next bus at this stop’ where you can find and enter your Stop ID online to receive the same information. Head to BCTransit.com and click on the location you’d like to leave from using the Stop ID provided.

BC Transit also has two phone-in options for Next Bus information. You can call the Transit Info Line at 250-382-6161 and add your Stop ID at the prompt, or you can talk to a Customer Service Agent from 6 a.m. to 9 p.m. weekdays, 7 a.m. to 9 p.m. on Saturdays and 8 a.m. to 9 p.m. on Sundays or holidays.

These options are designed to help our customers plan a seamless transit experience.

This service is currently only available for the Victoria Regional Transit System and will be evaluated before expanding to any other BC Transit systems.

For more information about transit routes and services, check www.bctransit.com/victoria/home

Media Contact:

Mike Russell | Media and Public Relations Advisor

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D: 250-995-5720
C: 250-508-6396
W: www.bctransit.com