If you’d like to start using handyDART, you must first register. Please complete the following form:

handyDART Application Form PDF


A handyPASS allows your attendant to ride free on fixed route buses. It also allows you to participate in the taxi saver program.

handyPASS is a picture identification card. When applying for your handyPASS, please be sure to include two (2) drivers’ license-sized photos with your handyDART application. These are available at most photo lab locations or applicants can email a high quality .jpeg file to Be sure to include your name and address in your email.

RDN handyPASS Photo Specifications

User Guide

The User Guide will help you become familiar with accessible transit services, offer travelling tips, safety information and answers to frequently asked questions:

handyDART User Guide – PDF

Mobility Aid Guidelines

Within handyDART, there are several different styles of buses. Each bus style may have varying methods of loading, securement and requirements for placement of your mobility aid.

handyDART Mobility Aid Guidelines PDF

Service Hours – Nanaimo

Monday to Friday 7:00am – 7:30pm
Saturday 9:00am – 6:00pm
Sunday 9:00am – 5:00pm

Service hours – Parksville/Qualicum Beach and Surrounding Areas

Monday to Friday 7:15am – 5:15pm
Saturday, Sunday & Holidays No Service

Office Hours for all handyDART

Monday to Friday 8:00am – 4:30pm

Phone: 250-390-3000

Parksville/Qualicum Beach
Phone: 250-248-4557
Fax: 250-390-2757


6300 Hammond Bay Road
Nanaimo, BC V9T 6N2