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handyDART Contact

handyDART is an accessible, door-to-door shared transit service for people with permanent or temporary disabilities that prevent them from using fixed-route transit without assistance from another person. handyDART picks you up at your accessible door and drops you off at the accessible door of your destination.

You must first register at no charge.


You must register with handyDART before using this service. This page outlines how to register.

Book a Trip

This section outlines how to book a trip with handyDART. It includes information on different types of trips, and some guidelines around them.

Taxi Saver

Here you will find information on how to obtain and use a handyPASS, and taxi saver vouchers, as well as some guidelines around them.

handyDART - Safety

At handyDART, your safety is our priority. Here are our guidelines for ensuring you have a safe trip.

Service Hours – Nanaimo

Monday to Friday 7:00am – 7:30pm
Saturday 9:00am – 6:00pm
Sunday 9:00am – 5:00pm

Service hours – Parksville/Qualicum Beach and Surrounding Areas

Monday to Friday 7:15am – 5:15pm
Saturday, Sunday & Holidays No Service

Office Hours for all handyDART

Monday to Friday 8:00am – 4:30pm

Phone: 250-390-3000

Parksville/Qualicum Beach
Phone: 250-248-4557
Fax: 250-390-2757


6300 Hammond Bay Road
Nanaimo, BC V9T 6N2