If you’d like to start using handyDART, you must first register. Please complete the following form:

handyDART Application Form PDF


A handyPASS allows your attendant to ride free on fixed-route buses.

handyPASS is a picture identification card. When applying for your handyPASS, please be sure to include two passport size photos with your handyDART application. Check the Yellow Pages of your telephone directory under ‘passport photos.’

handyPASS Photo Specifications

User Guide

The User Guide will help you become familiar with accessible transit services, offer travelling tips, safety information and answers to frequently asked questions:

handyDART User Guide PDF

Mobility Aid Guidelines

Within handyDART, there are several different styles of buses. Each bus style may have varying methods of loading, securement and requirements for placement of your mobility aid.

handyDART Mobility Aid Guidelines PDF

Revised handyDART Registration

Check out our Frequently Asked Questions regarding the revised handyDART registration process:

Customer FAQ

Service Hours

Monday to Friday, 7:00 am - 6:00 pm
Saturday, 8:00 am - 5:00 pm
Sunday and holidays, No Service
Remembrance Day, Regular Service

Office Hours

Monday to Friday, 8:00 am – 4:30 pm
Saturday, Sunday and all holidays, Closed
Phone: 250-748-1230
Toll Free (Ladysmith): 1-855-748-1230
Fax: 250-709-2316


5271 Boal Road
Duncan BC V9L 6W3