Accessibility

At BC Transit, our goal is to ensure all commuters are able to access public transit, regardless of their accessibility needs. We are always looking for feedback on our Accessibility Plan and we invite you to share your thoughts and ideas with us on how to make transit more accessible for everyone. 

Feedback can be provided by:

Email: bctransitaccessibility@bctransit.com  

Mail: 520 Gorge Rd East, Victoria, BC, V8W 9T5

The Accessibility Committee will respond to feedback on a quarterly basis by working with our internal subject matter experts. We will look to incorporate ideas where feasible, integrate with our surveys, and update our plan where applicable. Our plan will be revised, updated, and approved through our senior leadership team on a yearly basis.

Courtesy Seating

Courtesy seating occupies the front accessible area of the bus. Passengers are asked to defer to the needs of those who require this service

Mobility Aids

This page explains BC Transit's policies concerning mobility aids, what equipment is accepted, and how to board the bus.

Attendants

Here are BC Transit's policies and guidelines concerning attendants.