BC Transit and its local government partners work hard to match service with demand and provide reliable transportation services for customers.
However, like many other customer-facing organizations, BC Transit is currently facing a labour shortage. This challenge is significantly impacting BC Transit’s ability to deliver reliable scheduled service.
The current impacts to service have resulted in the need to alter schedules on short notice to reflect changing conditions in the Kelowna Regional Transit System. To minimize the impact these service challenges are having on customers, BC Transit and the operating company are posting alerts immediately on the web site once trip cancellations are confirmed.
BC Transit encourages customers to check for alerts regularly and sign up to receive route-specific email notifications at https://www.bctransit.com/kelowna/schedules-and-maps/alerts.
To provide more service stability during this challenging time, BC Transit is currently developing a short-term reduced service schedule anticipated to go into effect in early January 2022. Once finalized, BC Transit will communicate this new schedule out to the public, ensuring there is sufficient notice for customers to plan accordingly.
BC Transit understands the situation is frustrating and appreciates our customers’ patience during this time. We apologize for any inconvenience this may cause.
Media contact
BC Transit Communications
250-880-1303 | Media@bctransit.com
