People in the Lower Mission area will soon have access to OnDemand transit – offering direct trips to local places like the H20 centre, shops at Mission Village, Sarsons Beach Park and the Mission Rec Transit Exchange where riders can connect to the wider public transportation network.
Starting January 4, 2026, BC Transit will introduce a hybrid transit system in Lower Mission, offering both regular routes (5 Gordon and new route 16 Mission) and OnDemand service where riders request transit pickup through the BCT OnDemand app (or by phone). OnDemand transit is booked in real time, allowing riders to request a trip when they need it rather than prebooking in advance. In mid-January, when booking a ride, the BCT OnDemand app will add a new feature that will determine the fastest option available and direct riders to either a nearby virtual OnDemand pickup point, or bus stop where customers can catch the regularly scheduled bus.
Benefits of OnDemand transit for the Lower Mission area include shorter wait and travel times, and increased access to areas within and near the neighbourhood that have limited transit service.
OnDemand transit will continue serving the Crawford area, where it has earned strong customer ratings. Since April 2024, ridership has doubled as more residents take advantage of a service that fits their schedules – saving time and making travel easier and more convenient.
The Province of British Columbia, City of Kelowna and BC Transit have partnered with public transit technology provider Via and Transdev to offer OnDemand in Crawford and Lower Mission.
For more information, including the Lower Mission OnDemand service map and details on how to download the OnDemand app, please visit: OnDemand – BC Transit
For more information about trip planning, schedules and to sign up for customer alerts, please visit: bctransit.com/kelowna/.
Media Contacts
BC Transit Communications
media@bctransit.com
