Guide Dogs and Service Dogs
BC Transit welcomes guide and service dogs on our buses for persons with disabilities in accordance to the Guide Dog and Service Dog Act (GDSDA) and the BC Human Rights Code. You will not be asked to provide GDSDA certification; however, when coming on board with a guide dog or service dog, the dog must be on leash or wearing a harness and not occupy a seat. Emotional Support or Therapy dogs are not covered under the GDSDA, therefore, they are not permitted on BC Transit vehicles.
Guide and/or service dogs are expected to be non-disruptive and non-aggressive while on board the vehicle. All guide dogs and service dogs should:
- Not have disruptive behaviour toward the operator or other customers.
- Not disrupt the safe operation of the bus.
- Not pose a risk to others or damage property inside the vehicle.
- Not be allowed to roam freely in the vehicle.
- Not urinate or defecate on the vehicle.
Pets on Board
Only small fur or feathered pets in clean, secure, hand-held cages are allowed.
- Cages must fit on your lap.
- Hold onto the cage for the entire trip.
- If space allows, you may place it on the floor beside you.
- Cages must not block aisles or other passengers.
Strollers
Stroller Requirements:
- Must be collapsible.
- Maximum size: 2 ft x 4 ft (24″ x 48″ or 60.96 cm x 121.92 cm).
- Must not block aisles (between regular seats).
- Cannot use lifts or securement devices (reserved for wheelchairs/scooters).
While on board:
- Place stroller in an empty wheelchair spot with brakes set.
- Hold onto the stroller for the entire trip.
- If wheelchair space is needed, fold stroller and store between seats.
On non–low floor buses:
- Remove your child from the stroller.
- Collapse and secure stroller between seats.
- Hold child throughout the trip.
Parcels
Customers are permitted to bring on board the following items on a BC Transit bus:
- Luggage, bags, and other belongings. Custom transit passengers are limited to two parcels. If they are bringing luggage, they must inform the customer service agent at the time of booking.
- Hockey sticks, snow boards, skis and poles (tips down) in front of them.
- Two and Four-wheeled foldable shopping carts can be placed in the courtesy seating area where a seat can be flipped up to make room for the cart, or elsewhere if the cart is folded up.
- Folding bicycles if they are in a case.
- Electric scooters (e.g. Razors) if they can be folded.
- Portable cylinders containing medical oxygen.
For safety reasons these items must be placed on and held securely on their lap or on the floor where they will not obstruct the aisle or other customers.
Customers are strictly forbidden from bringing the following items on a BC Transit bus:
- Any item that could potentially endanger the Operator or fellow passengers.
- Gasoline and other flammables.
- Explosives.
- Guns, firearms not adhering to all federal and provincial regulation regarding their transportation or other weapons (Sikh customers may wear a Kirpan).
- Lawn mowers and other similar equipment.
- Car batteries and other corrosives.
- Scuba and propane tanks (empty or full).
- Surf and paddle Boards.
- Uncovered glass and other sharp objects that could pose a safety risk.
- Items that are leaking or have a strong or unpleasant odor.
- Items that affect floor traction or create slipping hazards.
- Oversized items that cannot be safely carried by one person or require special equipment like a dolly.
