Change Transit System Cowichan Valley Regional Transit System Skip Main Content Home Rider Info On-Request Print On-Request On-Request offers pick-up and drop-off service as an extension of a fixed-route. Any location within the designated area shown on the map above qualifies. Examples of locations are: a house, childcare centre, or employment site. All customers are eligible to use this service. On-Request service is limited to two per trip. Priority is given to the first to call and people with mobility challenges. Phone: 250-749-3311 Pick-up: Call 24 hours ahead to book. Bookings received less than 25 hours ahead will be subject to availability. Drop-off: Ask the driver when you board. Skip Inner Sidebar Your Guide to Accessibility Information and guidelines to enable safe accessible ridership. Skip Sidebar Rider Info Getting on and off the bus Parcels, Pets and Strollers Courtesy Seating How to Pay Bus Etiquette Food and Beverages Bike Racks Accessibility Low-Floor and Lift-Equipped Buses Mobility Aids Assistance Animals Courtesy Seating Attendants Accessibility Stops On-Request handyDART Register Book a Trip handyDART – Safety handyDART – General Information More Rider Info…