Reloadable Umo cards and fare products are available at the retail vendors listed below. To purchase your fare product online, visit ca.umopass.com.
| VENDOR | ADDRESS | NOTES |
| DUNCAN |
| COWICHAN VALLEY REGIONAL DISTRICT OFFICE | 175 Ingram Street | Semester Pass available. |
| COWICHAN COMMUNITY CENTRE (BOX OFFICE) | 2687 James Street | |
| LONDON DRUGS | 119 Trans-Canada Highway | |
| COWICHAN LAKE AREA |
| COWICHAN LAKE SPORTS ARENA | 311 S Shore Road | |
| COWICHAN LAKE COMMUNITY SERVICES | 121 Point Ideal Drive | |
| LADYSMITH |
| FRANK JAMESON COMMUNITY CENTRE | 810 6 Avenue | |
| RX DRUG MART | 370 Trans-Canada Highway
Coronation Square | |
| OTHER |
| GALLETTO MARKET & DELI, CROFTON | 1602 Joan Avenue | |
| KERRY PARK RECREATION CENTRE | 1035 Shawnigan Mill Bay Road | |
| SHAWNIGAN LAKE COMMUNITY CENTRE | 2804 Shawnigan Lake Road | |
