Service Update

New schedules and fares start on January 4, 2026. Check the update so you know what’s changing.

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Contact Cowichan Valley Regional Transit

Please use this page to contact Cowichan Valley Regional Transit. Looking to contact another transit system? Click Change Transit System first.

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Transit Service Info

Service Provider

Transdev Canada Inc.

Cowichan: 250-746-9899
Ladysmith: 1-855-748-1230
Honeymoon Bay and Youbou Connector: 250-746-9899
Address: 5271 Boal Rd, Duncan, V9L 6W3

Umo Customer Service

Phone: 877-380-8181 (toll-free)

Dedicated Umo Customer Relations Agents are available by phone:

Monday to Friday from 7 a.m. to 7 p.m.
Saturday and Sunday from 8 a.m. to 4 p.m.

handyDART

Phone: 250‑748‑1230
Toll Free (Ladysmith): 1‑855‑748‑1230
Fax: 250‑709‑2316

Monday to Friday from 8 a.m. to 4:30 p.m.
Closed on Saturday, Sunday and all holidays