Welcome aboard!
Kelowna Regional Transit connects you and your community. Whether you’re new to transit or a regular rider, here’s how to ride with confidence.
Step 1: Plan where and when you want to travel
Think about:
- Where you’re going – your destination, an address, or a nearby landmark
- When you’d like to travel – the day and time you plan to go
Knowing these details helps you find the best route and schedule.
Step 2: Choose how to plan your trip
Use our website
Visit bctransit.com to:
Our website is the best source for up-to-date service information.
Grab a Rider’s Guide
Prefer a printed option? The Rider’s Guide includes maps, schedules, and helpful information for riding the bus. You can:
- Pick one up on board the bus; or
- Contact us to request a copy.
Call us
Need support planning your trip? Give us a call and a team member can help you find the best route.
Step 3: Know before you go
Before you ride, take a moment to review our guidelines and policies below so everyone can have a safe and comfortable trip.
Ready to ride?
Here are BC Transit's policies concerning pets, parcels, sports equipment, strollers, and other objects you may wish to take on the bus.
Here you will discover how to get on and off the bus, including how to find a stop, how to pay, safety tips, and more.
Here's how to pay for a trip on the bus, including the use of passes and where to find discount programs.
Here you will discover what is expected of all passengers to ensure a safe, comfortable, and enjoyable ride with BC Transit.
Passengers sitting within the accessibility section of the bus are asked to offer their seats to those who require them.
Information on taking items on the bus such as dangerous or prohibited goods, strollers and wheelchairs, etc.
Here are BC Transit's policies concerning food and drink on the bus.
Here are instructions on how to use the bike racks on BC Transit buses.
BC Transit has launched the Safety Code to ensure all transit staff and passengers are aware of their responsibilities when riding the bus.
Our goal is to ensure all commuters are able to ride the bus safely and comfortably, regardless of their accessibility needs.
Here you will find the contact information for handyDART
If you can't find a page with what you're seeking in Rider Info, please browse this page, which contains an extensive list of guidelines.
