On-Request offers pick-up and drop-off service as an extension of a fixed-route. Any location within your transit system qualifies. All customers are eligible to use this service.

On-Request service is limited to two per trip. Priority is given to the first to call and people with mobility challenges.

Pick-up: Call 24 hours ahead to book. Bookings received less than 25 hours ahead will be subject to availability.

Drop-off: Ask the driver when you board.

Examples of locations: a house, childcare centre, or employment site.

Service Hours

Mondays, Wednesdays and Fridays, 8:15 am - 6:00 pm
Tuesdays and Thursdays, 8:15 am - 7:30 pm

Office Hours

Monday to Friday, 8:30 a.m. - 4:30 p.m
Toll Free: 1-855-935-2666