Accessibility

At BC Transit, we want everyone to be able to use public transit, no matter their accessibility needs. We’re always looking for your feedback on our Accessibility Plan and invite you to share your ideas to help make transit easier for everyone. 

You can share feedback by:

Email: bctransitaccessibility@bctransit.com  

Mail: 520 Gorge Rd East, Victoria, BC, V8W 9T5

Our Accessibility Committee reviews feedback every few months and works with our experts to find ways to improve. We’ll include new ideas where possible, update our plan when needed, and share changes once they’re approved each year by our senior leadership team. 

Mobility Aids

This page explains BC Transit's policies concerning mobility aids, what equipment is accepted, and how to board the bus.

Courtesy Seating

Passengers sitting within the accessibility section of the bus are asked to offer their seats to those who require them.

Attendants

Here are BC Transit's policies and guidelines concerning attendants.