Register

To start using handyDART, you need to register first. Complete the application form below to get started.

You can also include the optional Medical Verification of Eligibility Form (PDF). This form helps us better understand your eligibility for handyDART service.

Mobility Aid Guidelines

handyDART uses different types of buses. Each bus may load and secure mobility aids in different ways, with specific placement requirements.

Review the guidelines to help you prepare for your trip.

User Guide

The handyDART User Guide helps you learn how accessible transit works. It includes travel tips, safety information, and answers to common questions.

handyPASS

A handyPASS lets your attendant ride free on fixed route buses. It also gives you access to the Taxi Saver program.

handyDART Registration FAQ

Check out our Frequently Asked Questions regarding the revised handyDART registration process:

Customer FAQ

Service Hours

Monday to Friday: 7:00 am - 6:00 pm
Saturday: 8:00 am - 5:00 pm 
Sunday and holidays*: 8:00 am - 4:00 pm 
*‎ Saturday service on Easter Monday and Remembrance Day. No Service on Christmas Day. 

Office Hours

Monday to Friday: 8:00 am – 4:30 pm
Saturday, Sunday and all holidays: Closed
Phone: 250‑748‑1230
Toll Free (Ladysmith): 1‑855‑748‑1230
Fax: 250‑709‑2316

Address

5271 Boal Road
Duncan BC
V9L 6W3