On request service is pick-up and drop-off service for areas not served by regular routes. Passengers will have an opportunity to travel to and from the conventional Comox Valley Transit service. Any location within the designated area shown on the maps below qualifies. Examples of locations are: a house, childcare centre, or employment site. All customers are eligible to use this service.
Booking a Trip
Phone: 250-339-5442 Monday to Friday, 8:00 a.m.– 4:00 p.m.,
You must book your trip at least two working days before travel. Call during office hours. To cancel, call or leave a voicemail after hours.
There are two types of bookings accepted:
One-time trips: trips for purposes such as shopping, social visits or recreational activities.
Regular trips: for trips once a week or more often, such as for therapy appointments or to and from work.
On Request Service
The times listed below show the approximate times when service will be available to Cape Lazo/Point Holmes area and Huband Road/Seal Bay areas.
Service operates Monday through Friday, excluding statutory holidays. When you book your trip, the dispatcher will provide you with an estimate of your pick up and drop off time.
22 Huband Road/Seal Bay 8:00–9:00 a.m. 12:00–1:00 p.m. 4:00–5:00 p.m.
On Request Service Fares
Adults, seniors, students: $2.00
Child, 12 and under: Free Attendants (needed to help you travel): Free
Transfers
It is free to transfer from the on request service to other trips operated by Comox Valley Transit. Ask your driver for a transfer.
If you are transferring from the conventional transit system to on request service, ask your driver for a transfer and then pay the difference when you board the community bus.
