On-Request offers pick-up and drop-off service as an extension of a fixed-route. Any location within your transit system qualifies. All customers are eligible to use this service.

On-Request service is limited to two per trip. Priority is given to the first to call and people with mobility challenges.

Pick-up: Call 24 hours ahead to book. Bookings received less than 25 hours ahead will be subject to availability.

Drop-off: Ask the driver when you board.

Examples of locations: a house, childcare centre, or employment site.

Service Hours

Monday to Friday 8:00 am – 3:30 pm
Saturday, Sunday and Holidays no service

Office Hours

Monday to Friday, 6:30 a.m. - 7:30 am and 3:30 pm - 4:30 pm
Phone: 1-855-993-3100