Your mobility aid must not exceed 2 feet by 4 feet (24” by 48” or 60.96 cm by 121.92 cm; download the Mobility Aid Guide for measurement. If your mobility aid is larger, please contact your local transit office for an assessment.
To use BC Transit with a mobility aid, you must be able to:
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Board the ramp or lift by yourself or with an attendant’s assistance
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Prevent the chair from rolling backwards on the ramp by yourself or with an attendant’s assistance
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Maneuver on and off the bus quickly and safely
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Maneuver into the tie-down areas by yourself or with an attendant’s assistance
If you need assistance from another person to board or exit, please ensure you have an attendant to assist you or contact your local transit service office.
If any of these are difficult for you, please contact your local transit office.
Types of Mobility Aids
Here are some examples of mobility aids that can be used on low-floor buses:
Power: Scooters and some wheelchairs
Manual: Some wheelchairs, pediatric strollers, walkers, canes and crutches
Not all types of mobility devices fit within the limited space on a bus or have the proper securements.
Getting On the Bus with a Mobility Aid
When you travel on a low-floor bus, the bus driver can:
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Kneel the bus or lower the ramp at your request when you get on and off the bus
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Help you in an emergency situation
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Give you extra time to reach your seat and when getting on and off the bus
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Secure your wheelchair or scooter
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Travelling On the Bus with a Mobility Aid
When travelling on a bus using a wheelchair or scooter, please:
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Remove flags and store parcels away from the securement attachments of your aid
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Do not overload your mobility device with parcels
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Ask your driver for assistance if you have difficulty presenting your fare (note that the driver is not allowed to access your pockets, purse or backpack to obtain the fare)
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Advise your driver of your destination
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Secure your wheelchair or scooter
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Position yourself in the wheelchair area and your driver will assist you in securing your mobility aid
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If you have an attendant with you, please identify him/her to your driver.
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Boarding and Exiting with Mobility Aids
