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Rider Info

Welcome aboard! We look forward to connecting you and your communities. As you start planning your trip on transit, ask yourself:

  • Where do I want to go? (addresses, landmarks)
  • When do I want to travel? (day, time)

There are a number of ways to start your journey with BC Transit.

Website: Explore our website to view maps, schedules and route information. Use our Alerts to determine which routes are fastest. Our website is the best source for the most up-to- date information on detours and delays due to road construction or bad weather.

Rider's Guide: This handy guide lists route schedules, maps and other important transit information. Available on board or contact your local BC Transit system.

Phone: Call your local BC Transit Information Line to get help with trip planning.

Familiarize yourself with the rules when taking the bus.

Getting on and off the bus

Here you will discover how to get on and off the bus, including how to find a stop, how to pay, safety tips, and more.

How to Pay

Here's how to pay for a trip on the bus, including the use of passes, transfers, and where to find discount programs.

Bus Etiquette

Here you will discover what is expected of all passengers to ensure a safe, comfortable, and enjoyable ride with BC Transit.

Courtesy Seating

Passengers sitting within the accessibility section of the bus are asked to offer their seats to those who require them.

Personal Items on Buses

Information on taking items on the bus such as dangerous or prohibited goods, strollers and wheelchairs, etc.

Pets

Everything you need to know about bringing pets on the bus and what pets are not allowed.

Safety and Security

BC Transit's extensive safety program includes regulations and practical tips to keep you and BC Transit employees safe.

Accessibility

Our goal is to ensure all commuters are able to ride the bus safely and comfortably, regardless of their accessibility needs.

On Request

On-Request is a service that takes you from your home to your destination by request. It is available to everyone within your system.

BusReady Website

The perfect place for kids to learn about riding the bus in British Columbia.

More Rider Info...

If you can't find a page with what you're seeking in Rider Info, please browse this page, which contains an extensive list of guidelines.