Erinn Pinkerton is the President and CEO. Prior to her appointment she was the Vice President of Business Development and Chief Transformation Officer (CTO) and led Corporate Planning, Sales, Marketing and Communications, Information Technology and the Transit Planning and Scheduling teams for BC Transit.
Since 2008, Ms. Pinkerton has been instrumental in delivering improved transit service to over 130 communities across B.C. She has led the development and public consultation efforts for numerous multi-million dollar capital projects and transportation plans, including Transit Future Plans, Victoria Regional Rapid Transit project, Highway 16 service introduction and Kelowna Rapid Bus. In addition, Ms. Pinkerton led the overall development of the strategic plan and implementation of all corporate planning activities including strategic analysis, enterprise resource planning, business intelligence and revenue generation.
Ms. Pinkerton is committed to making transit services more responsive, convenient and accessible to all customers and has been leading many initiatives, including the smart bus technology project which introduces real-time bus information, automated stop announcements and closed circuit TV cameras onboard each bus.
Ms. Pinkerton has over 20 years of experience in the transportation industry and holds a Bachelor of Commerce degree and a Masters of Business Administration.
Tim Croyle
Vice President, Operations and Chief Operating Officer
Tim joined BC Transit in February 2020 and is responsible for leading the operations team to deliver safe and reliable transit solutions. The role encompasses the operation of Victoria and all the regional transit systems in the province and providing the safety, security and training to support the operations.
Tim brings 17 years of operational and commercial experience in the transportation and tourism industry from WestJet. He was the Vice President of WestJet Vacations responsible for leading all aspects of the tour operator division, providing vacations packages to over 50 destinations in 15 countries. Prior to that he was the Director of Corporate Development and, more recently, served as the interim Chief Commercial Officer at WestJet. He brings with him tremendous experience in the areas of operations, strategy and leadership. He also served a two-year term as the Chair of the Canadian Association of Tour Operators.
Prior to joining WestJet he worked in high tech manufacturing in Canada and the UK focused on process improvement and project management. Tim holds a bachelor’s degree in Industrial Engineering from the University of Nottingham, England.
Roland Gehrke
Vice President, Finance and Chief Financial Officer
Roland joined BC Transit in 2019 and is responsible for the overall financial management of BC Transit as well as for providing leadership and direction to the Finance Division.
Roland brings more than two decades of expertise to the role, most recently serving as Controller, City Operations for the City of Edmonton. In this role he was responsible for budgeting, planning, forecasting and reporting for City Operations, which covers transit, parks, roads, fleet, and facilities. He has extensive executive experience in both the public and private sectors. Examples of this include, prior to joining the City of Edmonton, being Division CFO/Controller for ATCO Electric, Vice President of Corporate Services with Legal Aid Alberta, and Manager of Strategy Consulting with the Balanced Scorecard Collaborative. He is known as a leader who focuses on strategy and operational excellence as well as in developing strong relationships and partnerships. Roland is a Chartered Professional Accountant (CA) with a Bachelor of Commerce degree.
Aaron Lamb
Vice President, Asset Management and Chief Sustainability Officer
Aaron first joined BC Transit in 2000 as a fleet engineer, building his career and holding a number of positions throughout his years which included roles involving project management, engineering, maintenance services, capital asset management, enterprise resource planning and program development. Aaron joined the executive team in 2012 and, as the Vice President of Asset Management, Aaron is responsible for the management of the provincial fleet and infrastructure assets, environment management and real estate.
Aaron was born and raised in the Cariboo Region of British Columbia before making his way of establishing residence on Vancouver Island in pursuit of his academic studies in 1997. Aaron and his family reside in the Cowichan Valley where he is an active volunteer in community kid sport programs. Aaron is also a proud citizen of the Métis Nation British Columbia.
Aaron graduated from the University of Victoria with a degree in Mechanical Engineering and is a licensed Professional Engineer. Aaron also holds a Master in Business Administration in Executive Management from Royal Roads University.
Christy Harrold
Vice President, Strategy and Public Affairs
As Vice President of Strategy and Public Affairs, Christy leads the development of initiatives that will enable BC Transit to deliver on its Strategic Plan, fostering strong relationships with stakeholders and engaging with the public to ensure alignment on objectives. Christy’s team includes corporate strategy, planning and scheduling, marketing, sales and revenue, communications, and government relations. Christy has an extensive background in strategic planning and project implementation and leading people is her passion.
Christy joined BC Transit in 2008 and held the positions of Manager of Capital Programs, and Director, Corporate and Strategic Planning before she became a Vice President in 2018. Prior to this Christy worked with BC Buildings Corporation and BC Ferries. Christy holds a Bachelor of Arts degree in Political Science and a Master of Public Administration from the University of Victoria. In her spare time, you will find her spending time with her daughter or enjoying the outdoors.
Melissa Zimmerman
Vice President, People and Culture
Melissa leads the operational and strategic aspects of People and Culture Operations, where her focus and leadership advances BC Transit’s vision and culture. Melissa and the People and Culture team work collaboratively with the organization to support managers and employees to do their best work in a People First environment. Melissa enjoys spending time with her family and dogs, discovering new places to eat and new sites to see.
Robert Sano
Vice President, IT and Chief Information Officer
Robert brings over 25 years of progressive leadership experience in multiple industries with various organizations—YWCA, Canadian Tire Corporation, The Forzani Group Ltd., and TELUS Communications, to name a few. His experience includes the buildout and development of the IT Cybersecurity, Compliance and Risk practice for TELUS Communications and leading the transformation and implementation of digital technologies and in-store experience for Canadian Tire (SportChek) stores. His extensive experience working with all aspects of technology enabled him to lead complex IT transformation initiatives: digital transformation and enablement, Operational and Business Support Systems, PMOs, program and project management, application development, BI reporting and data analytics, cybersecurity, risk and compliance.
When Robert takes a break, he enjoys spending time with his two kids, riding his motorcycles, driving cars, hiking, biking and hitting the gym. He’s very excited to transition to Vancouver Island.
