Register

To start using handyDART, you need to register first. Complete the application form below to get started.

You can also include the optional Medical Verification of Eligibility Form (PDF). This form helps us better understand your eligibility for handyDART service.

Mobility Aid Guidelines

handyDART uses different types of buses. Each bus may load and secure mobility aids in different ways, with specific placement requirements.

Review the guidelines to help you prepare for your trip.

User Guide

The handyDART User Guide helps you learn how accessible transit works. It includes travel tips, safety information, and answers to common questions.

Booking

Phone: 1-855-993-3100
Ext. 1 for Castlegar and Trail
Ext. 2 for Nelson and Slocan Valley

If the dispatcher is not available, please leave a message with your booking request and telephone number.

Columbia Zone (Trail and Castlegar) Service Hours

Monday to Friday, 8:00 am to 4:30 pm

Columbia Zone (Trail and Castlegar) Office Hours

Monday to Friday, 8:00 am to 4:30 pm

Nelson Service Hours

Monday to Friday, 7:00 am to 4:00 pm*

* Later trips may be accommodated based on availability. Please inquire when booking. 

Nelson Office Hours

Monday to Friday, 7:00 am to 3:00 pm