Contact West Kootenay Regional Transit

Please use this page to contact West Kootenay Regional Transit. Looking to contact another transit system? Click Change Transit System first.






    The 4 digit vehicle number is visible on the exterior of the bus at the front and back and above the door where you board. It is also visible at the front and back of the interior of the bus.







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    Transit Service Info

    Service Provider

    City of Nelson

    Phone: 1-855-993-3100
    Addresses:

    • 80 Lakeside Dr, Nelson, BC V1L 6B9
    • 8170 Old Waneta Road Trail, BC V1R 4W9

    Umo Customer Service

    Phone: 877-380-8181 (toll-free)

    Dedicated Umo Customer Relations Agents are available by phone:

    • Monday to Friday from 7 a.m. to 7 p.m.
    • Saturday and Sunday from 8 a.m. to 4 p.m.

    handyDART

    Phone: 1-855-993-3100
    Ext. 1 for Castlegar and Trail
    Ext. 2 for Nelson and Slocan Valley

    If the dispatcher is not available, please leave a message with your booking request and telephone number.

    • Columbia Zone (Trail and Castlegar) office hours: Monday to Friday from 8 a.m. to 4:30 p.m.
    • Nelson office hours: Monday to Friday from 7 a.m. to 3 p.m.