The new plan inspires all of us to build on our successes and better serve our customers. Our new vision statement, “Your best transportation solution” speaks to the many customers that we serve and positions BC Transit as a leader in continuing to support transportation solutions for communities across British Columbia outside of the lower mainland. Our new mission statement, “Delivering transportation services you can rely on” speaks to the need to ensure we’re meeting our commitments.
This plan is based on 16 months of engagement and conversations with employees and stakeholders from across the province, and we’re excited to finally put the plan into action. Thank you to everyone that participated!
Shortly after we released our Strategic Plan in early 2020, COVID-19 was declared a pandemic. While this brought new challenges, we were able to overcome many of them and continue to provide essential service to the communities of B.C. Although we had to focus on short-term solutions as we responded to our new normal, we also strengthened our commitment to our longer-term goals and BC Transit’s overall plan and objectives remain the same as we move into 2021 and beyond.
The full plan, including our new objectives and values, is available here:
