Code of Conduct

At BC Transit, our employees must uphold the highest standards of legal and ethical conduct in all aspects of our business. 

If you are a customer and would like to report a violation or service concern, please contact BC Transit at transitinfo@bctransit.com or 250-382-6161. Customer relations agents are available: Monday to Friday, 6:00 a.m. to 9:00 p.m.; Saturdays, 7:00 a.m. to 9:00 p.m.; Sundays and holidays, 8:00 a.m. to 9:00 p.m.

To report violations to BC Transit’s Code of Conduct :

Phone (Toll-Free): 1-866-921-6714
Email: bctransit@integritycounts.ca
Web: https://www.integritycounts.ca/org/bctransit