{"id":622,"date":"2024-03-22T12:59:23","date_gmt":"2024-03-22T19:59:23","guid":{"rendered":"https:\/\/www.bctransit.com\/victoria\/?page_id=622"},"modified":"2026-01-29T14:11:31","modified_gmt":"2026-01-29T22:11:31","slug":"lost-and-found","status":"publish","type":"page","link":"https:\/\/www.bctransit.com\/victoria\/contact\/lost-and-found\/","title":{"rendered":"Lost and Found"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>If you\u2019ve lost something while riding with us, we\u2019re here to help you find it.<\/p>\n\n\n\n<p>Victoria Regional Transit keeps lost and found items for up to <strong>14 days<\/strong>. After that, unclaimed items are donated to a local charitable organization.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to contact us<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Phone:<\/strong> 1-250-995-5637<\/li>\n\n\n\n<li><strong>In person:<\/strong> 520 Gorge Road East \u2013 BC Transit Main Reception<\/li>\n\n\n\n<li><strong>Lost and Found Hours: <\/strong>Monday to Friday, 8 a.m. to 4 p.m. BC Transit is closed weekends and Statutory holidays.<\/li>\n\n\n\n<li><strong>Email: <a href=\"mailto:lostandfound@bctransit.com\">lostandfound@bctransit.com<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Additional Information:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Please allow <strong>up to 72 hours<\/strong> for items to be located, turned in, and processed<\/li>\n\n\n\n<li>Bike pickups are available Monday to Friday, 8:00 a.m. to 3:30 p.m.\n<ul class=\"wp-block-list\">\n<li>Do not arrive between 12:15 and 12:45, as the clerk will be away for lunch.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>BC Transit is not responsible for lost or stolen items<\/li>\n<\/ul>\n\n\n\n<p>We\u2019ll do our best to reconnect you with your belongings.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group p-3 has-primary-light-background-color has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"border-radius:1rem\">\n<h2 class=\"wp-block-heading mt-0 has-medium-font-size\">Helpful tips<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Call ahead to check if your item has been found.<\/li>\n\n\n\n<li>Be ready to describe your lost item and share when and where you lost it.<\/li>\n\n\n\n<li>For items lost on the bus, please have your route number and trip time if possible.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Victoria Regional Transit keeps lost and found items for up to 14 days. After that, unclaimed items are donated to a local charitable organization.<\/p>\n","protected":false},"author":49,"featured_media":0,"parent":286,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"867,1498,1108,1256,1004,925","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-622","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Victoria Region Transit System Lost &amp; Found | BC Transit<\/title>\n<meta name=\"description\" content=\"Lost something on a Victoria BC Transit bus? 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